Home/Careers/Mid Cloud Support Engineer w/AWS

Location: Costa Rica

Job Purpose:

Project Area: Life Sciences, services for the pharmaceutical industry

This role is responsible for designing, developing and implementing cloud hosting delivery solutions, as required, to support the technical capabilities of PerkinElmer’s AWS/Azure cloud platforms.

This role requires excellent communication skills, both with team members and business contacts at all levels.

In addition, this role must be able to work with minimal or no supervision on multiple concurrent complex projects, and to co-ordinate the work of others in this environment.

This role requires excellent troubleshooting skills and attention to detail.

Essential Function:

  • Develop processes & scripts to support the deployment of customer solutions in cloud environments
  • Operation of cloud based information systems across all phases of system engineering, provisioning, operation, support, maintenance, compliance, and decommissioning.
  • Deploy, manage, and monitor applicable alerting platforms to ensure adequate level of health monitoring for all production systems, including Infrastructure, OS, Application (Spotfire) components and deployed applications.
  • Designing processes and selecting tools that ensure compliance with all regulatory requirements
  • Provides oversight, direction, and management to operational aspects of the ITIL process.
  • Instrumental in building and maintaining systems in support of and processes within the Continuous Delivery lifecycle.
  • Install, Configure and Troubleshoot Cloud based Tibco Spotfire application
  • Participate in problem solving and troubleshooting of infrastructure and applications

Qualifications and Technical Skills:

  • Bachelor’s Degree.
  • 3+ years of System Administrator experience.
  • Deep knowledge of IaaS platform(s) – primary focus on AWS (possible Azure, Google, VMWare is useful)
  • Excellent knowledge of AWS Deployment & Management capabilities including CLI, Cloud Formation, Cloud Trail, Cloud Watch and IAM.
  • Identity Management
  • Experience building out highly-available public or private cloud infrastructure
  • Continuous Integration experience with orchestration tools such as Jenkins etc.
  • Must have worked in Agile and Scrum environments
  • Practical experience with components of AWS: EC2, Beanstalk, ELB, Route53, S3, Cloud front, SNS, SWF, SQS, RDS, Dynamo DB, Elastic Cache, IAM, Cloud Formation & APIs
  • Working knowledge of logging platforms
  • Strong understanding of Spotfire application deployment/configuration.
  • Vision to recognize opportunities for reducing manual updates/changes with automation in the development and operations infrastructure
  • Solid experience in Puppet, Chef, Ansible, Vagrant
  • In-Depth Knowledge of Docker running locally on a Developers workstation and in the Cloud and creating corporate specific Docker images.
  • Experience building out highly-available public or private cloud infrastructures
  • Strong coding/scripting skills (Python or Java or Bash)
  • Experience with Linux and Windows platforms

Special Skills and Knowledge:

  • Understanding of systems engineering, design and architecture
  • Proven ability to be able to document a RCA(Root Cause Analysis) for troubleshooting issues in test and production
  • Ability to collaborate with individuals from all levels of the organization

Key Competencies:

  • High Sense of Urgency – This job entails supporting business critical applications, with stringent SLAs
  • Must be able to establish rapport, value and respect within a complex and sophisticated environment
  • Excellent verbal and written communication skills required
  • Must be able to communicate effectively across engineering teams
  • Excellent work ethic and strong sense of ownership

If you are interested in this position,
please send your resume.

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