MID PROJECT MANAGER

Home/Careers/Mid Project Manager

Job Purpose:

Drive organizational effectiveness by providing project coordination and operations assistance to Global Services.

Qualifications:

  • Bachelor’s degree in Sciences, Business or Operations.
  • At least 2 years of relevant experience coordinating/managing projects and/or supporting the operations of customer Services Teams.
  • Demonstrable experience establishing project work plans and schedules; monitoring, reviewing, and evaluating progress.
  • Highly organized with a strong attention to detail.

Special Skills and Knowledge:

  • Hands-on experience managing delivery of software services engagements.
  • Experience understanding, tracking, reporting and managing key financial and operational metrics for software services organizations.
  • Demonstrated ability to work with multi-cultural, global teams.
  • Technical proficiency with business applications such as MS Office, Project, CRM, NetSuite/OpenAir, Spotfire among others.

Key Competencies:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills and a collaborative management style.
  • Experience working effectively in a diverse, global environment.
  • Ability to assess situations from multiple viewpoints; Communicate by presenting facts & data; Challenge & debate issues of importance effectively.
  • Planning, prioritizing, reporting, problem solving and analytical capabilities.

Key Accountabilities:

Strategic:

Takes the initiative to identify opportunities for continuous improvement of operational systems and processes; worked with Operations manager/director to implement.

Operational:

  • Monitor and manage resources allocation to optimize global utilization in delivery, presales and developing assets.
  • Coordinate availability, assignment, schedules.
  • Monitor the productivity of the personnel and work with managers to optimize resources utilization.  
  • Monitor timesheets compliances.
  • Update and monitor staff skills systems. 
  • Monitor and assigned staff on the development of Services Assets and training material creation.
  • Monitor and track Services projects and project data.  
  • Assist Project Managers with administrative tasks in OpenAir.
  • Resolve issues on projects as required.
  • Assist Informatics Operation to resolve issues – in OpenAir and NetSuite
  • Assist in writing documentation to support the development of processes, procedures, Work Instructions, templates, …
  • Monitor compliances to processes.
  • Update Metrics dashboard as required (Spotfire).

If you are interested in this position,
please send your resume.

If you are interested in this position,
please send your resume.

Other Positions

ADMINISTRATIVE
ASSISTANT

JUNIOR QA
AUTOMATION

SOFTWARE SUPPORT
ENGINEER

MID FULLSTACK
.Net DEVELOPER

  Mall Multicentro Desamparados

  Mall Multicentro Desamparados