NATURAL SCIENCES TRAINING SPECIALIST

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Location: Costa Rica

Job Purpose:

Project Area: Life Sciences, services for the pharmaceutical industry

Our client is a leading supplier of discovery, collaboration, and knowledge enterprise solutions, desktop software, scientific databases, and consulting services to the pharmaceutical, biotechnology, and chemical industries.

Scope of Work Activities:

  • Design and deliver training for scientific research data in chemical and biological areas such as biochemistry, genomics, or related areas.
  • Deliver software training on client’s technology solutions to customers
  • Design, create, edit, and review training collateral and experiences to train customers
  • Design, produce, edit, and review demonstrative online videos and eLearning formats
  • Coordinate and lead others to build training collateral and experiences
  • Participation in conference calls with customers to understand their needs and requirements
  • Assist and lead coordination and setting expectations for training deliveries
  • Configuration of business requirements in software solutions
  • Contribute to documenting business requirements
  • Configure with fast turn-around for short deadline requests, projects, and training deliveries
  • Work independently to design and develop learning experiences and collateral

Skills and Competencies:

  • Bachelor’s Degree in Chemistry related or Biology related field like Biotechnology, Molecular Biology, Genetics disciplines, are required.  A master’s degree is a plus.
  • Ideal candidate has worked in laboratory work at a Pharmaceutical, Biotech, or Petro-Chemical company and has strong technical skills.
  • Has field knowledge in chemistry and biology areas such as biochemistry, genomics, or related areas.
  • Strong English written and oral communication skills are required.
  • Strong presentation skills are required
  • Ability to effectively communicate and interact with technical and scientific personnel in a variety of levels
  • Strong organization skills, and discipline is required
  • Experience in building lesson plans and in creating collateral for technical training and/or experience as teacher/professor is desired
  • Experience and interest in video production for learning purposes, including design, planning, creation, and editing, is desired
  • Experience in the use of PowerPoint with representative images and examples is desired
  • Experience and interest scripting with Iron Python, Python, R and applying basic statistical capabilities
  • Experience technical troubleshooting and problem solving
  • Proven ability to learn new software skills through self-instruction
  • Self-motivated and self-manage priorities
  • Proven ability to collaborate and coach others to a successful outcome
  • Willingness and ability to travel

Managerial Approach:

  • Position will report to Education Services Manager
  • Status reporting to track priorities and time as well as routine reports
  • Work will be reviewed internally for quality and from customer feedback
  • Customer interactions will be over email, face to face, online remote or within published recordings
  • Onboarding will be done face to face, remote, self-instruction, or guided contribution on a customer project for familiarization with software solutions and processes

If you are interested in this position,
please send your resume.

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