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Microsoft Dynamics 365

Understanding Microsoft Dynamics 365

Enterprise resource planning (ERP) and customer relationships are the foundations of a successful organization. Microsoft Dynamics 365 allows you to capitalize on both these crucial aspects of business.

Dynamics 365: What is it?

Launched by Microsoft, Dynamics 365 is an ERP and customer relationship management (CRM) system. Run on cloud, Microsoft Dynamics 365 can drive digital transformation with a new approach to business applications.

Combining ERP and CRM systems, Dynamics 365 is a significant investment for all types of organizations. It can help you to simplify and streamline your business processes, establish strong customer relationships and achieve your business goals.

The Advantages of Using Dynamics 365

Dynamics 365 offers a number of benefits to businesses:


Due to the fact that Microsoft Dynamics 365 is based on cloud, you can expect more flexibility and security, thereby controlling overall business operation costs.

The system can connect multiple departments, including sales, operations, customer relations, etc., which can help streamline business operations and make better decisions.

In addition to this, a cloud-based CRM system improves collaboration and communication with customers and generates sales.

Ease of use

You don’t need to be a technical expert to use Dynamics 365. It’s designed to offer users a seamless experience, without any complications. It can also be customized to cater to the changing needs of a business. Based on AppSource, users can look for the apps they need.


Dynamics 365 is available on subscription. When you need it, you pay for it. It can prove to be much more economical than purchasing software for customer relationship management and enterprise resource planning. Ultimately, it can save you a significant amount of money.


Dynamics 365 comes with built-in predictive analytics. Using analytics, businesses gain access to real-time enterprise resource and customer data.

Monitor and analyzing data can help a business owner identify major hindrances that they will be facing and design an effective action plan. Having access to valuable data helps in decision-making.


As it was mentioned earlier, Microsoft Dynamics 365 is a cloud-based business management solution. It comes with multiple cloud-security features, including but not limited to, physical data center, service hosting platform and user and administrator access.

Ready to adopt Microsoft Dynamics? We can help you!

With over 18 years of experience, EX² Outcoding has been providing Microsoft Dynamics Solutions to companies in the US, Costa Rica, and other countries around the world.

We also offer staff augmentation, Nearshore software development, website development, mobile app development, and several other services worldwide.

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– We have more than 250 employees.

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– We use Agile methodology.

– We have our own project managers and scrum masters.

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– We have the capacity to train our employees in all technologies.

– We comply with all local and international laws regarding employment status.

– We are a socially responsible company and have our own reach out campaign.

Contact us for further information!

Contact us for further information!

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